2022-04-13: Security updates

SoundCommerce has implemented two security updates that affect Direct Access
and Dashboard users. These updates enhance our security and the security of our customers' data.

Session limits

The first update limits browser sessions to comply with data security best practices. Users must start a new session after 30 minutes of inactivity and a new session every 24 hours, regardless of activity.

Allow list

The second update enforces an “Allow list” that blocks bad actors from running unauthorized scripts. If we hear of issues, we'll make further modifications or additions to the allow list.  

We're here to help!

Our engineers are available to respond to access issues or blocks you might encounter on the SoundCommerce platform.

For questions, reach out to support@soundcommerce.com or to your Customer Success Manager. Thanks for your understanding and compliance with our Data Security Program!