How to add credentials to 1Password

When first getting started with SoundCommerce, there are a variety of system credentials that we need to collect from you so that we can access and ingest your data. We use 1Password to securely gather your credentials in a SOC 2 compliant manner.

Getting Started

• • Give the email address of the user who will be responsible for providing all of your system credentials to SoundCommerce to your project team lead.

  • SoundCommerce will then send this user an email invite to join the SoundCommerce 1Password system, where they can securely enter all of your company’s system credentials.

Create a 1password account

• • • From the 1password email invitation from SoundCommerce, follow the prompted steps to create your user account and password.

    • During this user account setup process, 1Password will give you a PDF that contains your account details and secret key.

      • It is EXTREMELY important to download this document and store it in a secure location (based on your company policies) so that you can access your SoundCommerce 1Password account.

    • For now - keep this downloaded PDF readily available while you finish the account setup process.

    • During this account creation process, 1Password will guide you through their setup steps, which include:

      • Two Factor Authentication (2FA)

        • You will be prompted during the 1Password account setup to setup TFA. This is easy to do using the Google Authenticator App (free to download!). Or, if you have a preferred authenticator app, use that.

        • With your authenticator app, follow 1Passwords easy step-by-step instructions to complete your account creation.

      • Downloading the 1Password desktop app

        • This is optional since you can also use your web browser to access 1Password. However, the desktop app makes the setup and credential creation process faster.

• Add your data source credentials to 1Password

  • Once you have finished the account setup process, navigate to your customer vault within 1Password. It will follow this naming format `ext-<customer-name>'

    • Only you and designated SoundCommerce employees will have access to your vault

  • Add your credentials according to the systems called out in your implementation workbook. These guides are helpful to have on hand as you are adding your credentials:

    • View and edit your items on 1Password.com

    • 1Password item categories

• Once you are done adding your source credentials, please let your SoundCommerce project team know so that we can get started with ingesting your data in our system.

Need help? Please submit a request.